Frequently Asked Questions
Boilex™ Ultraclean Stove
Can any type of fuel be used with the Boilex™ Ultraclean stove?
The Boilex™Ultraclean includes inserts to enable it to work with biomass (such as wood, twigs, pellets, dung), liquids (such as alcohol and kerosene) and high energy density fuels (such as Zip™ Cooking Fuel and Hexamine).
Why should I use the Boilex™ stoves?
Because not only is the Boilex™ Ultraclean stove powerful, it is able to use different fuels, it is also one of the cleanest burning stoves on the planet!
How heavy are the stoves?
The Boilex™ Ultraclean weighs 3kg.
How much water can I boil?
The strong durable structure of the Boilex™ Ultraclean stoves enable them to hold pots of up to 30 litres but more normally the volume cooked would be 5 to 10 litres. So ideal for large groups.
How long does the Boilex™ Ultraclean stove last without being charged?
Between 20 and 60 hours, depending on the type of usage; full power uses the battery more quickly. LED lights on the front of the stove indicate the amount of battery power remaining.
Are the stoves heat resistant?
Yes. The Boilex™ Ultraclean stove can be easily picked up (by their sides) without risk of burning hands.
How long after cooking can you pack them away?
The Boilex™ Ultraclean stove can be stowed immediately after use.
How do you transport them?
The Boilex™ Ultraclean stove can be delivered with a carry case to enable hassle free transport.
Do they come in a case?
The Boilex™ Ultraclean stoves can be delivered in a robust carry case.
What size are the Boilex™ stoves?
Boilex™ : 27.5cm high x 17.5cm x 17.5cm base
How much fuel do you have to use?
It varies depending on the stove used, climatic conditions and altitude – and how much water needs to be boiled, or the quantity of food that needs to be cooked. To bring 5L of water to the boil, the user will need approximately 300g to 400gof biomass wood, or approximately 150gm high energy-density solid fuel e.g. Zip™ Military Fuel Blocks,or approximately 300g of Kerosene.
What type of metal pot / pan can you use?
Any metal pots and pans can be used.
How long does the Boilex™ Ultraclean stove take to charge?
About one hour from a standard mains charge and 10 hours from the solar panel. A full charge should be sufficient for a week’s use.
Can I use the stoves indoors?
Ideally no, due to the production of exhaust gases. The stove and fuel should only be used outdoors. The stove can be used for indoor cooking, provided there is adequate ventilation, which means with a ventilation system that carries all fumes and exhaust gases outdoors.
Can I use the stoves inside my tent?
No, the stoves should not be used in an enclosed space. There must be adequate ventilation to carry away the fumes and exhaust gases outdoors.
How long do they take to assemble?
The Boilex™ Ultraclean stove comes fully assembled, though there are different set up options associated with the switch between the chosen fuels. Switching can take up to 1 minute, so not complicated or time consuming.
Can you put the stoves on any surfaces?
Yes, the stoves have rubber corner pieces that ensure they can be placed on any surface without scratching. There will also be no heat damage to any surface since the heat travels upwards.
Where can I buy them?
The easiest place to find out where to purchase is via our website enquiry sheet or review the stockists’ page on this website.
How much do they cost?
The prices set will be set by your local retailers. If wishing to order direct, please email firstname.lastname@example.org.
If I buy multiple stoves, are there any reductions in cost?
Volume discounts are possible. Each order will be dealt with on its own merits. For order enquiries, please email Keiron. Francis@standard-brands.com
How do I clean the stoves?
The Boilex™ Ultraclean stove is waterproofed but we do not recommend they are submerged in water at any time. The outside of the stoves should be cleaned with a wet cloth, the inserts containing the fuel may be cleaned thoroughly with soapy water.
How do I dispose of the stove?
The body of the Boilex ™ Ultraclean stove is recyclable metal that can be disposed of in any designated metal recycling station, but is also safe to dispose of in general trash. The internal battery and electronics and fan will need removal and disposed of at an approved battery and electronics components recycling facility.
If something is wrong with the Ultra Clean, can I order spare parts?
Yes, details of the process to follow will be provided by your distributor at point of purchase. Please complete our enquiry form for further information or call +353429372140 or e-mail Keiron. Francis@standard-brands.com
Is there a help line number I can call for help?
Yes, there is a contact number. Please call +353429372140 or email Keiron. Francis@standard-brands.com
How many uses do the stoves have before I have to get a replacement?
The Boilex™Ultraclean is guaranteed for two years (terms apply).
How long does it take to boil a cup of water?
On full power, the Boilex™ Ultraclean stove will boil a 500ml cup of water in approximately 4 minutes.
Are there any sharp edges that could puncture plastic or material?
When can I use them?
For outdoor cooking, in most climatic conditions, including desert, arctic and mountains. Indoor cooking as possible with adequate ventilation to carry exhaust gases and fumes outdoors. Ideally it should not be used indoors.
What is the maximum saucepan / pot weight?
30kg. Most large filled pots and pans weigh around 3-6kg.
Are they safe for children to use unsupervised?
We do not recommend any stove is left unsupervised in the presence of children or pets.
Can they be used at high altitude?
Yes. The Boilex™ Ultraclean stove is designed to work at high altitude with all approved fuels.
Will the stoves go rusty in damp conditions?
No. They are made of Stainless Steel and Aluminum and are coated with a waterproofing agent.
Will the stove fall over easily?
No, the Boilex™ Ultraclean stove is stable as a result of the retractable legs and base.
Do the stoves come with cups or pots?
No, we only make Boilex™ stoves and Zip™Cooking Fuel. Cups and pots should be purchased separately.
Do I need any other equipment to use them?
Pots and pans for cooking, and the required utensils. A lighter or matches for lighting the fuel.
Do the stoves come with instructions for how to use and assembly?
Yes, full instructions are available on the packaging and can be found on the product page of this website.
Are there a list of ‘don’ts’ when using the stoves or cooking fuel?
Store all fuel out of the reach of children and pets. Don’t leave the stove unattended when in use. Never use in an enclosed space that does not allow exhaust gases and fumes to escape outdoors. Always use outdoors or with an adequate ventilation system that carries fumes outdoors. Keep on a stable surface from which it cannot fall. Please adhere to the warnings on all packaging.